Home>Support>customer contact number

customer contact number

Notice: This thread is over two years old; the information may be outdated. Please consider creating a new thread if you require free support. If you have an active SiteOrigin Premium license, you can email our premium support desk at [email protected].

when I receive an email in my webmail, the sender contact number is not available. should I change any settings to be able to see the contact number of person who has filled the form in my website?

URL: http://www.ovenstar.com.au

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 9 years, 10 months ago Andrew Misplon
    Hi, I Work Here

    Hi Nahdi

    What happens when you send yourself a test form email?

  2. 9 years, 10 months ago Nahdi Gefariann

    the same, it shows everything except contact number

  3. 9 years, 10 months ago Nahdi Gefariann

    I deleated contact form 7 and reinstalled it, it doesn’t change. The problem is i don’t know how to add telephone to Mail tab in the “fields” .

  4. 9 years, 10 months ago Nahdi Gefariann

    If my edit form page had “generate tag” button i knew how to solve the problem according to youtube videos i have watched. but i don’t know why that button is missing

  5. 9 years, 9 months ago Andrew Misplon
    Hi, I Work Here

    Check the Form tab, your phone field might look something like this:

    [text* your-phone]
    

    Click over to the Mail tab, copy the field and make a few changes.

    [your-phone]
    

    I’ve removed the field designation of “text*” otherwise the field is the same in the Mail tab. Make sure yours matches up.

  6. 9 years, 9 months ago Nahdi Gefariann

    I think I did what I wanted earlier by accident :) thanks andrew

  7. 9 years, 9 months ago Andrew Misplon
    Hi, I Work Here

    Super :) Glad to hear you’re making progress.

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More