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Corp theme Stripe and mobile menu issue

By enf, 3 years ago. Last reply by Andrew Misplon, 3 years ago.

hello

with the theme Corp on one of my websites I ve got the issue with Stripe Card payment for woocommerce – the Stripe Card form fields are not editable (you cant fill in card number and other details).

And I have strange issue with mobile menu (that doesnt appear on the other web where I ve used Corp theme) – the menu is appearing on mobile but is not clickable.

Any suggestions?

thank you!

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  1. 3 years, 5 months ago Andrew Misplon Hi, I Work Here

    Hi enf

    Please, send links to the two sites and we’ll take a look. Thanks.

  2. 3 years, 5 months ago enf

    hi Andrew,
    how can I port the hide link here?..

  3. 3 years, 5 months ago enf

    https://www.instaplatinum.com/checkout/

    this is checkout page with Stripe fields not working..
    I read the same problem with stripe happens with other themes. But didnt find any posts about Siteorigin themes..

    And the menu on mobile is not clickable…

  4. 3 years, 5 months ago Andrew Misplon Hi, I Work Here

    Thanks, I’ll take a look at the Stripe issue soon.

    The menu issue is a general JavaScript issue. There is a WooCommerce JS error, that error then breaks other JavaScript functions on the page, like the mobile menu. If you open your browser console, you’ll see the issue.

    https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis

    Here is the issue being discussed: https://stackoverflow.com/questions/45956946/woocommerce-cookies-is-not-defined

    I don’t immediately see the issue. As mentioned above, some users found a MailChimp signup form or some other element introducing a second copy of jQuery was the issue. I don’t see this on your page. Try a plugin conflict test, does the JavaScript console error persist if you deactivate all plugins except for WooCommerce and SiteOrigin plugins? The purpose of testing like this is to try and establish a working baseline.

  5. 3 years, 5 months ago enf

    thank you!

    I have tried plugin conflict – when i deactivate Woocommerce plugin the mobile menu appears..
    So it means the Corp is not 100% compatible with Woocommerce?…

  6. 3 years, 5 months ago Andrew Misplon Hi, I Work Here

    Thanks for the feedback.

    Corp has a lot of effort put into the WooCommerce functionality, it’s compatible. Have you had a chance to take a look at the console error I mentioned? Here is how:
    https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis

    WooCommerce has a JavaScript error which in turn breaks other JavaScript, like the mobile menu. Here is how you can test further:

    1. Open your console, view the JS error. You need to be able to see it for testing purposes.
    2. Deactivate all plugins except for WooCommerce. If you are caching in any way, make sure to clear those cache/s before deactivating.
    3. Check for the console error, is it still there?

    The working baseline you’re after isn’t getting the mobile menu working. The working baseline would be with WooCommerce activated but with no JS error. That’s the baseline you’re looking for.

  7. 3 years, 5 months ago Andrew Misplon Hi, I Work Here

    This is possibly the issue here: https://docs.woocommerce.com/document/jquery-cookie-fails-to-load/. Please, see the steps recommended by WooCommerce to resolve. Thanks.

  8. 3 years, 5 months ago enf

    thank you!
    will look into it

    whats about the Stripe fields problem on checkout page?

  9. 3 years, 5 months ago Andrew Misplon Hi, I Work Here

    Thanks, I’ve taken a look at checkout. I don’t immediately see a CSS solution, the form element doesn’t appear to be in place. I recommend resolving the jQuery Cookies error, there is a good chance the Stripe error will be fixed once the cookies issue is fixed. Stripe is looking normal on our side during testing with Corp which is why I’m recommending this course of action.

  10. 3 years, 5 months ago enf

    thank you Andrew, have managed to solve it with plugin woocommerce-js-cookie-fix

    Can you please tell if it’s possible to make the “add to cart” open in the same window?
    now it’s opening in new window

  11. 3 years, 5 months ago Andrew Misplon Hi, I Work Here

    Glad to hear you’ve made progress.

    The answer lies in how you’re creating your pricing table. Is that a shortcode from a plugin? If so, the _blank which opens the link in a new window is added by that plugin, you’d need to look at that plugin’s settings.

  12. 3 years, 5 months ago Andrew Misplon Hi, I Work Here

    https://wordpress.org/plugins/dk-pricr-responsive-pricing-table/

    Available Settings: Links behavior (current/new window)

  13. 3 years, 5 months ago Andrew Misplon Hi, I Work Here

    Looks like you’ve solved the new tab issue :)

    All the best.

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