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Just information.
After upgrading the SiteOrigin Widgets Bundle to V1.7 or V1.7.1, the function of ‘Simple Lightbox’ does not work, so I need to get the version back to V1.6.5. ( WordPress V4.6.1 )
Regards
Takeo
Hi Takeoy,
Do you have a public URL where we can take a look at what’s going on? If you need to keep this URL private from other users, just select “Private Reply” on the bottom right of the comment box.
You can download 1.6.5 here. You’ll need to remove the previous version first and then install it.
Hi Alex,
Thank you for your concenrn. Sorry for lack of my explanation.
I already got back to V1.6.5 from my backup on the site of http://yanaka.revows.biz where I prohibit the right click because of security reasons. On the site, Simple Lightbox plugin works fine. From now on, whenever new version of SiteOrigin Widget Bundle comes, I will try to do test to confirm the conflict occurs or not.
On the other hand, I have one another site of http://pikoro.revows.biz where there is no conflict between SiteOrigin Widget Bundle of V1.7.1 and Simple LihgtBox of V2.5.3 so that I think that the cause should come from complicated combination or so.
Regards,
Takeo
Since the new version works fine on the second site ,the cause for the issue might be a plugin conflict issue. Disable all other plugins execpt siteorigin pagebuilder,widget bundle and light box and check the result.if its ok active the other plugin one by one and check the result. Comment on the result so that the siteorigin team can help you with a solution.
Hi Takeoy,
I agree with gopu. As the issue doesn’t occur on the other site it’s quite likely there’s a plugin conflict going on. For reference, here’s the typical plugin conflict test we recommend:
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Can you try disabling all non-SiteOrigin plugins (don’t disable Simple Lightbox) and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue. Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.
Thank you for the advice. In fact, the way I found the conflict was the similar approach by switching each plugin active/inactive one by one, but I have not done all the plugins inactive except Simple Lightbox and SiteOrigin. I agree that it should be a good approach to narrow the cause. One problem is that the site is already public so that I may need to find a chance to have a maintenance time of the site. Until that, I am OK to close the topic because it is not clitical situation for me as long as keeping the version control.
By the way, I think that the SiteOrigin Plugin is an excellent one, so I always use it for all the sites I have created so far.
I appreciate your support.
Best regards,
Takeo