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Cant use Page Builder Plugin

A few months ago WordPress ask me to update to the last version of it so I did it. Then when I want to modify somethings of my content, the option of using Page Builder didnt show up. Instantly I check if the plug in was Inactive or something like that but It was active. So I dont know why I cant use it. If you can help me since is a urgent request.

Thank you

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  1. 8 years, 3 months ago Alex S
    Hi, I Work Here

    Hi Natalia,

    Do you happen to use a Theme Trust or a ThinkUpTheme? Both use forks (a version based on our code but not actively developed by us) of SiteOrigin Page Builder that have reported faults with the latest version of WordPress. We recommend directly contacting those theme developers if you’re using any of their themes that come bundled with a page builder.

    If this isn’t the case please ensure you’re using the latest version of SiteOrigin Page Builder, and if you are, Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

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