Hi,
I use the vantage theme and saw on your website http://updates.siteorigin.com/readme/vantage/ that a version 2.4.4. is present. But despite that I did, I can not update the order number. Can you help me?
Kind regards,
Patrick Warmelink
Can’t update to vantage 2.4.4?
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I mean that I can not update the theme from version 2.4.2 to 2.4.4
I have a same problem as Patrick, but now I can not see update 2.4.4 at all, and before it failed with message that it could not create a folder…
Thanks
Hi Robert Nieznansky
We’d like to help you, but can you please start a new thread with your question? We can only offer you the best support possible when you’re the owner of a thread.
Page: New Thread
If you’re a premium user, please be sure to enter your order number so we can properly prioritize your thread.
Hi Patrick
Thanks for reaching out.
Apologies for the confusion. The release is throttled at the moment, meaning it hasn’t been released to everyone just yet. Even in the case of a perfect update, just the update process can cause challenges for users. Throttling helps us provide quicker support for Vantage users.
If you’d like to run a quick manual update you’ll find the ZIP download here:
Private Snippet
You can find manual update instructions here:
Page: Updating a Theme Using a ZIP File
Let me know if we can assist further.