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Can’t update to vantage 2.4.4?

Open 4 replies premiumthemetheme-vantage
Patrick Warmelink
10 years ago · Last reply by Andrew Misplon 10 years ago

Hi,
I use the vantage theme and saw on your website http://updates.siteorigin.com/readme/vantage/ that a version 2.4.4. is present. But despite that I did, I can not update the order number. Can you help me?
Kind regards,
Patrick Warmelink

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Replies

4
  1. Robert Nieznansky 10 years, 4 months ago

    I have a same problem as Patrick, but now I can not see update 2.4.4 at all, and before it failed with message that it could not create a folder…

    Thanks

    • Andrew Misplon Staff 10 years, 4 months ago

      Hi Robert Nieznansky

      We’d like to help you, but can you please start a new thread with your question? We can only offer you the best support possible when you’re the owner of a thread.

      Page: New Thread

      If you’re a premium user, please be sure to enter your order number so we can properly prioritize your thread.

  2. Andrew Misplon Staff 10 years, 4 months ago

    Hi Patrick

    Thanks for reaching out.

    Apologies for the confusion. The release is throttled at the moment, meaning it hasn’t been released to everyone just yet. Even in the case of a perfect update, just the update process can cause challenges for users. Throttling helps us provide quicker support for Vantage users.

    If you’d like to run a quick manual update you’ll find the ZIP download here:

    Private Snippet

    You can find manual update instructions here:

    Page: Updating a Theme Using a ZIP File

    Let me know if we can assist further.

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