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Hi,
I am trying to translate my website and have tried every single plugin there is with no results. I have read in some forums that I should use polylang, but it doesn’t work (I don’t have the custom fields selected). The problem is that when I translate a page from Spanish to English then suddenly both of them are in English and I can’t select the Spanish pages back. I am really stressed with this problem and don’t know what to do. By the way I am using the theme tesseract.
Hope you can help me,
Iñaki
Hi Iñaki
Sorry to hear about the hassle.
I know you mentioned you don’t have Custom Fields selected but I can’t think of any reason you’d be getting that problem in Polylang. Can you confirm:
SettingsLanguagesSettingsSynchronizationCustom Fields
Is that field definitely disabled?
Hi Andrew:
Thank you so much for the responseYes. That is disabled. I dont even use the custom fields.
Thanks for confirming. Page Builder stores its data in a custom field which is why this needs to disabled.
Would it be possible for you to create a temporary admin account for us so we can log in and take a look? You can create the account with the following email address:
[email protected]
Just navigate to UsersAdd New in your WordPress admin. Enter siteorigin for the username and [email protected] for the email address. Make sure you’ve selected Administrator for the role and enabled the Send Password field so we receive the details.
Once we’re finished taking a look, you can delete this account. We’ll let you know when to do that.
This is a private message.
Alright andrew.
I have created the user. Thanks so much. I am really looking forward to your answer. Right now the polylang plugin is deactivated because it messes up the homepage just so you know.
This is a private message.
Thanks for the info.
You’re using Beaver Page Builder so ideally you’d ask them for assistance. I haven’t used Beaver before so I’m not sure if it works with Polylang. I’d certainly help if I could.
(Our page builder plugin is called Page Builder by SiteOrigin).