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Cant open my page builder when activated TinyMCE vidget

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Just noticed a problem that when my TinyMCE vidget is active i cant go to page builder – it is loading forever and nothing happens. Help me please.

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  1. 11 years, 1 month ago Andrew Misplon
    Hi, I Work Here

    Hi. Chances are another plugin is causing this issue. Please try deactivating everything except for Page Builder and Black Studio TinyMCE and then work up from there to find the issue.

  2. 11 years, 1 month ago Stonely

    I switched off ALL plugins except TinyMCE and page builder, still doesnt work.

  3. 11 years, 1 month ago Andrew Misplon
    Hi, I Work Here

    Please head to Dashboard > Updates and check that there are no updates pending.

    What is the name of the TinyMCE plugin you have installed? Is there content added to it on any pages?

  4. 11 years, 1 month ago Stonely

    With TinyMCE deactivated everything is ok, i tried to reinstall it and page builder still doesnt work.

  5. 11 years, 1 month ago Stonely

    Yes i added some images to Visual editor widget in page builder

  6. 11 years, 1 month ago Stonely

    And widget worked well, But after 1 hour it stopped page builder to load

  7. 11 years, 1 month ago Andrew Misplon
    Hi, I Work Here

    Please send through a set of temporary login details to [email protected] and I’ll take a look.

  8. 11 years, 1 month ago Stonely

    there is no updates, Black Studio TinyMCE Widget 1.3.3

  9. 11 years, 1 month ago Stonely

    Just sent

  10. 11 years, 1 month ago Andrew Misplon
    Hi, I Work Here

    I don’t seem to be having any issues with PB and Black Studio:
    http://moskville.ru/?page_id=2

    Can you perhaps try Google Chrome? I’m not sure where the problem might be. All good on my side.

  11. 11 years, 1 month ago Stonely

    Try to go in administration panel-》page builder tab

  12. 11 years, 1 month ago Andrew Misplon
    Hi, I Work Here

    Settings > Page Builder? Yes, I can access that page.

  13. 11 years, 1 month ago Stonely

    http://moskville.ru/wp-admin/themes.php?page=so_panels_home_page

  14. 11 years, 1 month ago Stonely

    appearance->home page

  15. 11 years, 1 month ago Andrew Misplon
    Hi, I Work Here

    Appearance > Home Page, that link also works fine for me.

  16. 11 years, 1 month ago Stonely

    I got it! Iw was Google Chrome cookies problem, i cleaned it and it works!!! Thank you very much! Best support ever, trying to help solve problem with my stupidity :)

  17. 11 years, 1 month ago Andrew Misplon
    Hi, I Work Here

    Super! Thanks for sharing your solution, not a problem I’ve seen before. All the best with your website.

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