Home>Support>can’t open my images library

can’t open my images library

Have, since the update, I put a widget like “SiteOrigin Image”, and when I try to open Image library, it doesn not work. I have tried in diferents PCs.
Any clue?

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 5 years, 8 months ago Alex S
    Hi, I Work Here

    Hi Pāblo,

    This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

  2. 5 years, 8 months ago Pāblo N TC

    Solve… disable some plugins and active only necesary, and works!! Thanks!!!!

  3. 5 years, 8 months ago Pāblo N TC

    Elementor Page Builder
    Photo Gallery by Supsystic
    WooCommerce

  4. 5 years, 8 months ago Andrew Misplon
    Hi, I Work Here

    Hi Pāblo

    Glad to hear you’ve made progress :)

    All the best with your site

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More