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Can’t edit Text and Image widget shows Uncaught Error: Missing options.syncContainer

Open 5 replies pluginplugin-page-builderquestion
Started · Latest reply by Andrew Misplon

I had a working Page Builder widgets until today when suddenly I can’t edit my Text and Image widgets. Upon clicking the Edit button, the right side (editor) shows blank and dev tools are showing errors like this:

text-widgets.min.js?ver=4.8.1:1 Uncaught Error: Missing options.syncContainer
    at n.initialize (text-widgets.min.js?ver=4.8.1:1)
    at n.e.View (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,wp-a11y,underscore,shortcode&load[]=,backbone,wp-util,wp-backbone,media-models,plupload,wp-plupload,mediaelement,wp-mediaelement,media-views,media-editor,media-audi&load[]=ovideo&ver=4.8.1:63)
    at new n (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,wp-a11y,underscore,shortcode&load[]=,backbone,wp-util,wp-backbone,media-models,plupload,wp-plupload,mediaelement,wp-mediaelement,media-views,media-editor,media-audi&load[]=ovideo&ver=4.8.1:63)
    at Object.addWidget (siteorigin-panels-259.min.js?ver=2.5.9:4)
    at Object.addWidget (siteorigin-panels-259.min.js?ver=2.5.9:4)
    at n.<anonymous> (siteorigin-panels-259.min.js?ver=2.5.9:1)
    at i (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,wp-a11y,underscore,shortcode&load[]=,backbone,wp-util,wp-backbone,media-models,plupload,wp-plupload,mediaelement,wp-mediaelement,media-views,media-editor,media-audi&load[]=ovideo&ver=4.8.1:2)
    at Object.fireWith [as resolveWith] (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,wp-a11y,underscore,shortcode&load[]=,backbone,wp-util,wp-backbone,media-models,plupload,wp-plupload,mediaelement,wp-mediaelement,media-views,media-editor,media-audi&load[]=ovideo&ver=4.8.1:2)
    at y (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,wp-a11y,underscore,shortcode&load[]=,backbone,wp-util,wp-backbone,media-models,plupload,wp-plupload,mediaelement,wp-mediaelement,media-views,media-editor,media-audi&load[]=ovideo&ver=4.8.1:4)
    at XMLHttpRequest.c (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,wp-a11y,underscore,shortcode&load[]=,backbone,wp-util,wp-backbone,media-models,plupload,wp-plupload,mediaelement,wp-mediaelement,media-views,media-editor,media-audi&load[]=ovideo&ver=4.8.1:4)

I also noticed that the Text widget I used had a description that says “Arbitary text or HTML” but now it just says Arbitary text and there’s a Custom HTML Widget that I don’t recall seeing before

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Replies

5
  1. Andrew Misplon Staff

    Hi John, sorry for the hassle, we’re working on a fix right now. We’ll update Page Builder as soon as it’s ready.

  2. john.palma

    Great! Thank you!

  3. Andrew Misplon Staff

    Hi John, thanks for your understanding. The update has just gone out now. You can update Page Builder from Dashboard > Updates.

  4. john.palma

    Hi Andrew, I just updated the plugin and the text and image widgets’ editor are back to normal now. Cheers!

  5. Andrew Misplon Staff

    Super, thanks for letting us know and for your understanding. All the best with your website and future projects :)

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