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Can’t display widget in slidebar

Open 9 replies premiumthemetheme-vantage
Abo Surf
Started · Latest reply by Andrew Misplon

Hello,
i’m in a big trouble with the sidebar.
I tried to add a widget in the sidebar ,when i refresh the page the widget disappear.
i went to Appearance – widgets then i dropped the widget in the sidebar box.
i also tried to to deactivate plugins one by one but with any success.
NB : the page Template is Default Template.

Hope you’ll help to find a solution for this issue.

Thanks,

URL: http://www.abosurfmorocco.com/

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Replies

9
  1. Andrew Misplon Staff

    Hi Abo

    Sorry to hear about the hassle, I’m sure we can make a plan. Is it the home page that you’re referring to? If not, please confirm the page I should be checking.

    Thanks

  2. Abo Surf

    Thanks Andrew for your replay.
    That’s the page : http://www.abosurfmorocco.com/localspots/
    If you need an access for WP admin, i can send it.

    Thanks,

  3. Abo Surf

    ooops sorry, i mean this one : http://www.abosurfmorocco.com/local-surf-spots/

  4. Andrew Misplon Staff

    Not quite sure. I can see you’re using the Default Template but there is also a no-sidebar body class and no markup is printing to the sidebar div.

    Are you running a child theme? If so, revert to the parent and try again.
    Run any pending updates at Dashboard > Updates. Re-check.
    De-activate all plugins. Re-check.

  5. Abo Surf

    There is nothing in the sidebar, because once i put a widget inside , it disappear after refreshing the page.
    I’m running a parent Theme.
    The theme and all my plugins are updated.

  6. Andrew Misplon Staff

    Please re-test saving widgets with all plugins de-activated and let me know how that goes.

  7. Abo Surf

    it’s ok now.
    the problem was because of All In One Favicon and the JP Widget Visibility
    Thanks for the support..

  8. Abo Surf

    im sorry, it’s not resolved, after visiting my site again, there is no widgets in the sidebar.

  9. Andrew Misplon Staff

    All In One Favicon shouldn’t be a problem, that’s our go-to plugin for Favicons. It is however possible that there is a three way conflict which it’s involved in.

    Please send through a temporary set of login details to [email protected] and I’ll take a look ASAP. Please include a link to this thread in that email. Thanks.

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