Home>Support>Bug with SiteOrigin Video + iPad

Bug with SiteOrigin Video + iPad

Hi,

I think I’ve encountered a bug with the SiteOrigin Video widget and iOS Safari. When on an iPad, our website renders a little zoomed out. I’ve been trying to figure out what was causing it when I noticed it only happened on a few pages. I have now discovered that it happens on whatever page has a SO video embed. Using a standard Video embed fixes the issue.

To see the issue first hand, please visit the website on an iPad and notice the cookie banner at the bottom and the size as you navigate.

Page with Issue
Without the Issue

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 13 days, 11 hours ago anrehman

    Here are some screenshots also – as advised, note the cookie banner + and logo.

    Page with Error

    Page without Error

  2. 13 days, 11 hours ago anrehman

    Have been asked to fix those links so Instead of using the ‘Page with Error Link’ please use this new link which is a clone with the problem.

  3. 12 days, 3 hours ago Andrew Misplon Hi, I Work Here

    Hi, thanks for reaching out.

    Your theme includes FitVids. When able, please, try disabling the FitVids setting in the SiteOrigin Video Widget. Does that have any impact on the issue?

  4. 11 days, 7 hours ago anrehman

    Hi Andrew,

    I have disabled FitVids on both widgets and still getting the same issue.

  5. 11 days, 5 hours ago Andrew Misplon Hi, I Work Here

    Thanks. You should be able to leave FitVids disabled as the theme is adding the same script.

    If possible, please, could you create another test page and only add a SiteOrigin Video Player Widget? Does the issue occur with only that widget on a page?

Please log in to post on our forums. Signing up is free.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More