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Broken Theme (Vantage Premium)

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David Richardson
10 years ago · Last reply by Andrew Misplon 10 years ago

Hello Sir,
I just attempted to update to your newest Vantage Premium Theme version. The update ran for a good 10 minutes until it finally timed out. Now my entire website is down. When I go to “Themes” on my dashboard, I do see the message below. I’m unable to reinstall the Vantage Premium Theme. Please help, I need to get my site back up asap.

David

Broken Themes

The following themes are installed but incomplete. Themes must have a stylesheet and a template.

Name Description
vantage Stylesheet is missing.

URL: http://docwebdesigner.com/

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  1. Andrew Misplon Staff 10 years, 10 months ago

    Hi David

    Sorry to hear about the hassle. To resolve, please login to your server via FTP or Hosting File Manager, go to /wp-content/themes/ and delete the Vantage folder. Next, within WordPress, go to Appearance > Themes > Add New: Upload Theme and install the Vantage Premium ZIP. You can download the ZIP from the following URL:

    Private Snippet

    It sounds like the update timed out, causing a partial replacement of the theme files. Apologies for the hassle. Really hard to say why that would have happened.

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