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Broken Theme (Vantage Premium)

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David Richardson
10 years ago · Last reply by Andrew Misplon 10 years ago

Hello Sir,
I just attempted to update to your newest Vantage Premium Theme version. The update ran for a good 10 minutes until it finally timed out. Now my entire website is down. When I go to “Themes” on my dashboard, I do see the message below. I’m unable to reinstall the Vantage Premium Theme. Please help, I need to get my site back up asap.

David

Broken Themes

The following themes are installed but incomplete. Themes must have a stylesheet and a template.

Name Description
vantage Stylesheet is missing.

URL: http://docwebdesigner.com/

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  1. Andrew Misplon Staff 10 years, 5 months ago

    Hi David

    Sorry to hear about the hassle. To resolve, please login to your server via FTP or Hosting File Manager, go to /wp-content/themes/ and delete the Vantage folder. Next, within WordPress, go to Appearance > Themes > Add New: Upload Theme and install the Vantage Premium ZIP. You can download the ZIP from the following URL:

    Private Snippet

    It sounds like the update timed out, causing a partial replacement of the theme files. Apologies for the hassle. Really hard to say why that would have happened.

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