Hi,
I am trying to embed a video link into a webpage and when I do it I get a black box. However, if I choose Edit, it shows me the video working and even though I tell it to embed Embed, it still only shows a black box on the preview and on the website. Any ideas? I can’t really leave it on the website, because it is live and have instead just made a link that takes the person out to another site, that will do as an interim, but I would really like to be able to make this work for future reference.
The video I am trying to embed is https://my.matterport.com/show/?m=uqUTifXJcuQ&utm_source=4
Hi,
I have put the link on a page I haven’t got listed in a menu (so hopefully not many people will navigate there). It’s still not working (the only difference with this placement and the last one I tried, is that this one is in a Page Builder layout and the last one wasn’t, it was just on the page). Both instances are showing the same end result, a black box. Also, in both cases, when I choose the edit button on the black box I can see the video perfectly, but as soon as I close that edit window it goes back to being just a black box. Here’s the link… http://kingstonbuilding.com.au/border-security-accommodation-thursday-island/
I really hope you can help.
Don’t worry, I worked it out. It’s not a video as such and it needed to be in a frame.
Hi Lyndelle,
I’m glad to hear you were able to resolve this issue. I’m sorry I wasn’t able to be of assistance this time. Please be sure to post another thread if you have any other questions.
Hi Alex,
I still have a question. The 3D/VR thingy (video, for want of a better description) works fine on a computer, but when I try to look at it on an iPad, it wants to take me to the my.matterport space that it obviously dwells in. It’s not a huge problem, but it would be good to know if it’s something I can fix or change. I completely understand if this is out of your realm of expertise. If so, I can try to find an answer from the my.matterport people.
Thanks
Lyndelle
Hi Lyndelle,
Unfortunately, that’s not something we can directly assist with due to our unfamiliarity with your with my.matterport. I would reach reaching out to them – sorry mate.
No problems. Thanks for responding. I kind of got it to work, so it will do.