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Appearance > Themes Empty

Open 5 replies bug-reportthemetheme-corp
lummys
Started · Latest reply by Andrew Misplon

When I go to Appearance > Themes, I’m taken to an invalid page within my website. It says “Oops! That page can’t be found.
Try the search form below or browse using the main menu above.” Similarly, when I try to access Appearance > Customize, where it should show the website, instead it’s just a blank space. I’ve tried deactivating all the plug-ins and… No change. Any ideas?

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Replies

5
  1. Andrew Misplon Staff

    Hi Lummys

    Thanks for reaching out.

    Try going to SettingsPermalinks and clicking the Save button. If the issue persists try temporarily switching to a default theme like Twenty Nineteen and deactivating all plugins. If the issue persists, you might need to enable error logging so you can find out what the issue is: https://www.wpbeginner.com/wp-tutorials/how-to-set-up-wordpress-error-logs-in-wp-config/.

  2. lummys

    When I go to the “Themes” page, it says “404 Not Found nginx”. i.e. I can’t change themes because I have no access to the theme page. Any ideas?

  3. Andrew Misplon Staff

    Thanks for the update. To confirm, you’ve clicked Save at SettingsPermalinks?

  4. lummys

    yes

  5. Andrew Misplon Staff

    Thanks. I don’t have any ideas at the moment. You could try enabling debug to see if any useful information is provided in the debug.log file.

    https://www.wpbeginner.com/wp-tutorials/how-to-set-up-wordpress-error-logs-in-wp-config/

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