This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Appearance > Themes Empty

Open 5 replies bug-reportthemetheme-corp
lummys
5 years ago · Last reply by Andrew Misplon 5 years ago

When I go to Appearance > Themes, I’m taken to an invalid page within my website. It says “Oops! That page can’t be found.
Try the search form below or browse using the main menu above.” Similarly, when I try to access Appearance > Customize, where it should show the website, instead it’s just a blank space. I’ve tried deactivating all the plug-ins and… No change. Any ideas?

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

5
  1. Andrew Misplon Staff 5 years, 7 months ago

    Hi Lummys

    Thanks for reaching out.

    Try going to SettingsPermalinks and clicking the Save button. If the issue persists try temporarily switching to a default theme like Twenty Nineteen and deactivating all plugins. If the issue persists, you might need to enable error logging so you can find out what the issue is: https://www.wpbeginner.com/wp-tutorials/how-to-set-up-wordpress-error-logs-in-wp-config/.

  2. lummys 5 years, 6 months ago

    When I go to the “Themes” page, it says “404 Not Found nginx”. i.e. I can’t change themes because I have no access to the theme page. Any ideas?

  3. Andrew Misplon Staff 5 years, 6 months ago

    Thanks for the update. To confirm, you’ve clicked Save at SettingsPermalinks?

  4. lummys 5 years, 6 months ago

    yes

  5. Andrew Misplon Staff 5 years, 6 months ago

    Thanks. I don’t have any ideas at the moment. You could try enabling debug to see if any useful information is provided in the debug.log file.

    https://www.wpbeginner.com/wp-tutorials/how-to-set-up-wordpress-error-logs-in-wp-config/

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread