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accordion content can’t be updated

Open 3 replies pluginplugin-widgets-bundletechnical
Yoh
2 years ago · Last reply by Andrew Misplon 2 years ago

Hi
I use accordion a lot on my website, pretty much on every pages, and it works well but on one page on which I used it for a FAQ. I have been unable to edit this page. Each time I try, I get the following error message:

– ” Updating failed. The response is not a valid JSON response”
or/ and
– “503 – Service Unavailable – The server is temporarily busy, try again later!”.

As I said, it only happens on this particular page though, and I don’t understand why since I am not using anything different from the others pages

COURSES INFORMATION & FAQ

Any help would be much appreciated !

Thanks

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Replies

3
  1. Andrew Misplon Staff 2 years, 10 months ago

    Hi, thanks for getting in touch.

    There is, unfortunately, quite a long list of possible causes. Does the issue persist if you temporarily deactivate all plugins except for the Widgets Bundle? In this first test, we’re just checking to see if a working baseline can be found.

  2. Yoh 2 years, 10 months ago

    Thanks for your quick reply Andrew. It worked.

  3. Andrew Misplon Staff 2 years, 10 months ago

    Thanks for the update. Did the issue resolve without finding the cause?

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