Home>Support>Premium

i found few problem for my premium theme

By epcskills, 9 years ago. Last reply by Andrew Misplon, 9 years ago
Hi Support Team , I would like to thank you for wonderful theme . I have successfully installed this theme on my website www.epcskills.com . There are few things I am not able to do .these are : 1. there are lot of plugins i am unable to use in my website . 2.these is…

Language files missing?

By Yvette Dijkhuizen, 9 years ago. Last reply by Andrew Misplon, 9 years ago
A bit ago I bought the premium theme. All went well but I can’t localize the lanuguage files in the language folder of the theme as described in this thread ( https://siteorigin.com/thread/focus-premium-theme-translation/). There is only a readme.txt file and no .mo or .po files. Where can I find the files then? URL: http://www.bartluijkxproducties.nl

Problem with strucutured Data in Attachment page

By Luis Alberto Campuzano Páez, 9 years ago. Last reply by Andrew Misplon, 9 years ago
Hello. Google Search Console (Webmaster Tools) is reporting errors in the structured Data of the Attachment Pages in my site, missing autor and missing update date are reported as missing in Google Search Console as can be seen in this capture http://www.awesomescreenshot.com/image/494185/812220b5496de8038a4774adfdb791a9 which file need fixing to solve this issue URL: http://www.anime-desu.com/wallpapers/2013/dog-days-wallpaper/attachment/dog-days-bd-01/

Visual Editor not working

By Andrew Turner, 10 years ago. Last reply by Andrew Misplon, 9 years ago
Hi, One of my clients sites was recently updated to Wordpress 4.2.2 and now the Visual page/post editor is not working. I have not installed any new plugins since the update so it must be related to the Wordpress update.

problem upgrading to premium

By Ianfraser, 9 years ago. Last reply by Andrew Misplon, 9 years ago
I have created a new site and transferred it from test folder to root. I have a problem upgrading to premium. I see my upgrade code in theme settings but not working. Any ideas? URL: http://www.sinclairsgully.com

German menu wont update

By Milan Bluue, 9 years ago. Last reply by Andrew Misplon, 9 years ago
Dear WordPress users, I am having some trouble with my site www.sunmorino.com. The site is in three languages and I am trying to add another page to the German menu of the page. However whenever I am trying to add the page to the menu and try to save the menu I get a “page…

W3C CSS Validator

By Ricci, 9 years ago. Last reply by Andrew Misplon, 9 years ago
Hello, I am getting 365 css errors from the w3c css validator tool URI : http://www.heindependence.co.uk/wp-content/themes/vantage/style.css?ver=2.4.2 Can you help ? URL: http://jigsaw.w3.org/css-validator/validator?uri=http%3A%2F%2Fwww.heindependence.co.uk%2F

Home Page Setup

By thefsboking, 9 years ago. Last reply by Andrew Misplon, 9 years ago
I switched from Vantage to Vantage Premium and the layout changed. I want to get to the layout as in the demo. https://siteorigin.com/theme/vantage/?action=demo#vantage. Once that is achieved, can someone tell me how to add images to the slider and what size images are required? URL: http://doccsweldingandfab.com/

premium mobile menu

By Nodster, 9 years ago. Last reply by Andrew Misplon, 9 years ago
Could someone please explain why the mobile menu does not expand in on the first page (called about). All other pages mobile menu works as I would expect it to. Thanks in advance URL: http://www.cahootsnoveltycakes.co.uk/wp

white padding under the menubar.

By [email protected], 9 years ago. Last reply by Andrew Misplon, 9 years ago
Dear SiteOrigin I want to delete the white padding below the menu bar. How do I resolve this issue? I’ve tried inserting codes into the custom CSS: #main { padding: 0px !important; } #main { padding-top: 0; } but it doesn’t get rid of the white padding entirely… Please help Thank you URL: http://savantcoedu.com/mission/

Space between menu items

By Olivier Rozec (Neoconnection), 9 years ago. Last reply by Andrew Misplon, 9 years ago
Hello, I know you already reply to this question but it does not work. I want to reduce the space between my menu items because the last one is going below and it is expanding my menu size. I put this in my custom CSS but it stays the same. Any clues why? /* Menu…

Get theme for Booked

By zero1150kfc, 9 years ago. Last reply by Andrew Misplon, 9 years ago
Hi Team First I’m sorry for my english… and I’m not sure how to get link for download theme for I booked. (like have information Order Number) Thank you very much.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More