Hello guys,
Zendesk lets you drop a Submit a Ticket form in a standard web page by copy and pasting the HTML for the form. In page builder I used the HTML widget to create an area for the form and pasted in the script. But nothing is appearing.
Does anyone have an explanation why this is happening.
Regards,
Hi
Please send through the exact text you pasted into the widget and I’ll take a look.
Thanks
@import url(//assets.zendesk.com/external/zenbox/v2.6/zenbox.css);
if (typeof(Zenbox) !== “undefined”) {
Zenbox.init({
dropboxID: “20149264”,
url: “https://bellaoutdoorliving.zendesk.com”,
tabTooltip: “Support”,
tabImageURL: “https://assets.zendesk.com/external/zenbox/images/tab_support.png”,
tabColor: “black”,
tabPosition: “Left”
});
}
The script code gets stripped out.
It’s not possible to insert the code you’ve inserted as is. It’s missing a wrapper. Please ask ZenDesk support or your developer if they can assist.