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WP_Widget_Text missing since Update

Open 6 replies bug-reportpluginplugin-page-builder
jonathanlel
7 years ago · Last reply by Andrew Misplon 7 years ago

Good day,
since we have updated SiteOrigin, all texts are missing on the pages where we used SiteOrigin. I visited the affected pages and found out that the widget WP_Widget_Text is missing. What should I do?

This is the affected website

Many thanks for the help!
Jonathan

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Replies

6
  1. Andrew Misplon Staff 7 years, 1 month ago

    Hi Jonathan

    Sorry to hear about the hassle.

    At the moment, we’re unable to replicate this problem locally. Please, try to begin the troubleshooting process as follows:

    1. From DashboardUpdates run all available updates.
    2. Temporarily deactivate all plugins not authored by SiteOrigin. Is the issue solved after doing so? If not:
    3. Switch a default theme like Twenty Seventeen while leaving all non-SiteOrigin plugins deactivated, is the issue solved now?

    Please, let us know how that goes. Thanks.

  2. jonathanlel 7 years, 1 month ago

    Hey Andrew

    Thanks for the suggestions. I deactivated all our plugins and then added them one by one. The plugin that conflicted with SiteOrigin was called AMP for WP – Accelerated Mobile Pages by Ahmed Kaludi & Mohammed Kaludi.

    I will disable the plugin for now, until a solution has been found. Thank you for the quick and helpful answer!

    Have a nice day
    Jonathan

  3. Andrew Misplon Staff 7 years, 1 month ago

    Nicely done :) I’ve located the file in AMP for WP where the issue is originating from. I’ll come back to you tomorrow with an update.

  4. Andrew Misplon Staff 7 years, 1 month ago

    Hi Jonathan, we, unfortunately, don’t see a way this can be resolved from our end. AMP is unregistering the WP_Widget_Text widget before they register their own as a replacement.

  5. jonathanlel 7 years, 1 month ago

    Hi Andrew, thank you very much for your efforts to find out if there is a solution to the incompatibility.
    Can you possibly recommend me another plugin for an AMP without compatibility issues?

  6. Andrew Misplon Staff 7 years, 1 month ago

    Thanks for your reply. We’re discussing the matter further and will try to take some kind of positive step like logging the issue with the authors. Unfortunately, this is unlikely to be a short term process. It sounds like this issue wasn’t present in version 0.9.97.23 so you could consider rolling back with https://wordpress.org/plugins/wp-rollback/. It isn’t ideal but it’s an option.

    You could consider https://wordpress.org/plugins/amp/. It seems when we run it in Classic mode it doesn’t replace WP_Widget_Text. See https://ps.w.org/amp/assets/screenshot-4.png?rev=1987390.

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