If I’m having a problem with wp-admin, is that theme related or should I be asking questions on the wordpress site? I was fine in setting up my site. I got Vantage going. The last that I did was to install a menu plugin–don’t remember the name. That was a couple of weeks ago. Today, I tried to go to wp-admin and got a white screen–nothing. I went to the wordpress site and got some ideas people had posted. I read that I should check the functions.php file located in the wp-includes folder for spaces before or after. There was no closing php tag. There was a space at the end. I removed the space but it didn’t help. I added a tag, but it didn’t help. The same for the wpconfig.php. Neither file has a closing php tag. On one of the blogs, someone suggested deleting the entire wp-admin folder and uploading it again, so I tried that to no avail.
wp-admin
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OK. I fixed it, but I don’t know what went wrong. It appears that a siteorigin plugin was crashing it. I went into the database, the active-plugins field, and edited out: i:8;s:39:”siteorigin-panels/siteorigin-panels.php”; Everything started working again. Any ideas?
The entire contents of the field had been: a:9:{i:0;s:19:”akismet/akismet.php”;i:1;s:59:”black-studio-tinymce-widget/black-studio-tinymce-widget.php”;i:2;s:28:”childpages/wp-childpages.php”;i:3;s:77:”enhanced-admin-bar-with-codex-search/enhanced-admin-bar-with-codex-search.php”;i:4;s:31:”hierarchical-pages/hierpage.php”;i:5;s:23:”ml-slider/ml-slider.php”;i:6;s:29:”nextgen-gallery/nggallery.php”;i:7;s:34:”sibling-pages/kt-sibling-pages.php”;i:8;s:39:”siteorigin-panels/siteorigin-panels.php”;}
Is something not compatible? It looks like I lost page builder. ???
Hi Bob
Sorry to hear about the hassle.
The ideal course of action here would have been to turn all your plugins off via FTP by renaming the plugins folder. For anyone else reading, this is a tutorial on that:
http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-wordpress-white-screen-of-death/
If you have access restored please try this:
1. Plugins: De-activate all plugins.
2. Activate or if necessary re-install Page Builder. If activated first there shouldn’t be any issues.
3. Then one by one re-activate the rest of your plugins.
4. When the error occurs again you’ll know which plugin is causing the issue.
5. Delete that plugin via FTP at /wp-content/plugins/
Let us know how you come along.
Thanks :)