WP 5.6 compatibility problem with the page builder

Hi Stéphane,

WordPress 5.6 is a major update that can result in incompatibility issues with older plugins due to the newer version of jQuery bundled with WordPress. Please ensure you’re using the newest versions of our plugins as we have released compatibility updates. You can check if there are any pending updates by opening your website and navigating to DashboardUpdates, then click Check Again.

Would you mind running a quick plugin conflict test? This isn’t to suggest you’re facing a plugin conflict, only that this test is a great way of identifying what plugin is doing what – in this case, what plugin isn’t compatible with WordPress 5.6.

You can start by disabling all non-SiteOrigin plugins and see if this fixes the issue. You’ll need to clear all your caches after disabling your plugins. So just to confirm, double-check if the issue is coming up while all other plugins are disabled.

If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue. Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

You could also try temporarily switching to a default WordPress theme like Twenty Sixteen. Default WordPress themes are generally very lightweight which lowers the chance that they’ll conflict with plugins, so they’re a good way to test if your original theme is the source of the issue.

Kind regards,
Alex