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wordpress 5.5 broke page builder

5 years ago · Last reply by Andrew Misplon 5 years ago

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Just updated to wordpress 5.5 this morning and cannot edit any pages/events/posts done with page builder. When I display one of them, it will only show the “TEXT” version… cannot click on “VISUAL”

Also if I select PAGE BUILDER under SETTINGS from the dashboard, no options are displayed. Screen is empty except for SAVE SETTINGS

I disabled all plugins except for the siteorigin ones and the same happened.

Thoughts?

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Replies

3
  1. Andrew Misplon Staff 5 years, 6 months ago

    Hi

    Try extending the conflict test. Temporarily deactivate all plugins except for those authored by SiteOrigin and also temporarily switch to a default theme like Twenty Nineteen. Does the issue resolve in this state?

  2. saveferris 5 years, 6 months ago

    Thank you for your quick response! In the meantime, an update to my theme was issued and the problem is solved.

  3. Andrew Misplon Staff 5 years, 6 months ago

    Super, thanks for letting us know. I’m really glad to hear the theme authors were able to resolve the problem quickly. If SiteOrigin questions arise in the future, please, let us know.

    Cheers for now :)

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