Notice: This thread is over two years old; the information may be outdated. Please consider creating a new thread if you require free support. If you have an active SiteOrigin Premium license, you can email our premium support desk at [email protected].
Hi,
I upgraded to WordPress 4.5 and my Page Builder by SiteOrigin (Version: 2.3.1) does not work anymore. In addition I can not update to the new Page Builder version (Update failed).
Can anybody help me?
Tkanks
Javier
Hi Javier,
Your issue is actually unrelated to the other issues. Awkwardly, this is actually a SiteOrigin version issue. In version 2.3.2 WordPress 4.5 compatibility was added so that’s why it’s not working as expected. To resolve this issue you’re going to have to update the plugin. The updated failed error typically means a permission issue – please follow this Codex for information.
If you find the Codex confusing, I don’t blame you – it is. :S So your best bet is to contact your hosting provider as they’ll be able to assist you. Say something along the lines of WordPress is saying there’s a permission error with one of the plugins and this is preventing me from updating / removing it. Can you please remove the plugin for me or adjust the permission?
For reference, the plugin directory is: siteorigin-panels