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Widgets not working??

9 years ago · Last reply by Andrew Misplon 9 years ago

I have been using your widgets for my site with great success until today. Now when I load a widget e.g. Site origin Editor or Site origin Social media buttons I get this message;

“”This widget has scripts and styles that need to be loaded before you can use it. Please save and reload your current page.

You will only need to do this once.

Delete | Close”

When I do it, “once” it wipes everything from that page and nothing works from then on – am I doing something silly or is there a bug?? This is the first time I have seen this message – really strange as nothing has changed on my site??

Please help a lady who is loves to learn and stretch her mind with skills

Cheers
Mindfully Strong

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  1. Andrew Misplon Staff 9 years, 5 months ago

    Hi Mindfully Strong

    Sorry to hear about the problem. If this is still something you’re facing, please, see the steps outlined below.

    This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    You can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

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