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widgets bundle

Resolved 4 replies pluginplugin-widgets-bundlequestion
dale
9 years ago · Last reply by dale 8 years ago

I am running a SYDNEY theme and aplot of the widgets stopped working.
Have tried re installing the widget bundle only for it to say it is installed yet I cannot find it in my plugins

Cheers

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Replies

4
  1. Alex S Staff 9 years, 1 day ago

    Hi Dale,

    So, to clarify, the SiteOrigin Widgets Bundle doesn’t show up at WP AdminPluginsInstalled Plugins? If so, please try reinstalling it again. If it fails, let me know. If it is present, please navigate to WP AdminPluginsSiteOrigin Widgets and activate your desired widgets.

  2. dale 9 years, 15 hours ago

    Hi Alex
    I have tried on a numerous occasions to up date, and it still tells me that it is installed, I have had the WEB host to even look at it and he said every he can’t find it in the plug in section, I am Thinking I may have to delete all and start again.

    Cheers

    Dale

  3. Alex S Staff 9 years, 9 hours ago

    Hi Dale,

    So, to clarify, has your hosting provider checked the plugin directory or did they log into your website?

    If they didn’t check the former, please connect to your website via FTP and go to wp-content/plugins and delete so-widgets-bundle and then try reinstalling it again. If you’re unfamiliar with FTP, I would recommend contacting your hosting provider for assistance.

  4. dale 8 years, 11 months ago

    Hi Alex

    Thanks for that, I asked the question and yip there was a problem in FTP. he moved the folder and all seem’s to be working

    Thanks you for your help

    Regards

    Dale

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