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Widget after Update?

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Tom Luc
8 years ago · Last reply by Alex S 8 years ago

Hello, yesterday I installed the update in WP 4.8 for the pagebuilder 2.5.6, and now the widget portfolio and other widgets ar lost. The first side is partly crashed.
Do you have a new solution?

Greetings, Tom

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  1. Alex S Staff 8 years, 8 months ago

    Hi Tom,

    Unfortunately, it sounds like the plugin you’re using that adds these widgets isn’t compatible with the latest update. Do you happen to know what plugin adds them?

    If you’re not too sure, try disabling the SiteOrigin Widgets Bundle. Are the widgets back? If they are, please skip to the bottom of this post.

    If not, let’s trying rolling back to a previous version of SiteOrigin Page Builder. This will allow us to work out the plugin adding the widgets. Please navigate to WP AdminPluginsInstalled Plugins and find Page Builder by SiteOrigin and deactivate, then delete it. Click Add NewUpload Plugin and upload/activate this version. Do the widgets work now?

    If so, please start disabling all plugins (excluding SiteOrigin Page Builder and SiteOrign Widgets Bundle) one by one until the widget disappears again – what was the last plugin disabled?

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