Forbidden
You don’t have permission to access / on this server.
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
I get the message when I am trying to go through google and view my website to see what it will look like. I am using the vantage theme, using godaddy for hosting with cpanel control.
Hi Charles,
Do you have a public URL where we can take a look at what’s going on?
This sounds like a possible general permission issue with your website. I would recommend getting in contact with your hosting provider to see if they have any advice. Also, I would run a quick plugin conflict test to rule out a plugin causing this issue.
Here’s the general plugin conflict test we recommend:
Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
By the way, as you’re a premium user, you’re entitled to priority email support. If you would like to make use of that, please follow the instructions found on your Page: Dashboard (please refer to the support tab). Please reference this thread and include your SiteOrigin order key in the email.