Hello,
I’m build press theme. All of a sudden my whole setup had disappeared. All content is still there but it’s changed in the admin from ‘PageBuilder’ to text. HELP!!
I don’t know how to change it back. How is this possible??
Please help me.
site is: http://vdkooy.nl/vdkgl
with regards,
Martin Leclercq
Private Snippet
The Netherlands / Rotterdam
Hi Martin,
Would it be possible for you to create a temporary admin account for us so we can log in and take a look? You can create the account with the following email address:
Private Snippet
Just navigate to UsersAdd New in your WordPress admin. Enter siteorigin for the username and [email protected] for the email address. Make sure you’ve selected Administrator for the role and enabled the Send Password field so we receive the details.
Once we’re finished taking a look, you can delete this account. We’ll let you know when to do that.
Hi Alex,
Thank you for your help!!
I’ve made a new user.
Private Snippet
Met vriendelijke groet,
Hi Martin,
I’ve removed the password from your post. Please note that you can make a reply private by ticking the private reply checkbox at the bottom right of the post field.
This is a private message.
Hi Martin,
Could you point me, specifically, to a post where you have previously used Page Builder with?
try the homepage
This is a private message.
Hi Martin,
I cannot tell you why but it looks like the page has been converted into a non-page builder powered page. This is likely due to a plugin conflict – I cannot spot any known problematic plugins so I’m not sure which one could be at fault. Do you have a backup? :( If you do, revert to it. If not, please start making them and keep care of your plugins to see if it happens again. I know it doesn’t sound like much but that’s pretty much your only option at this point. :( Sorry!
This is a private message.
Hi Martin,
I do. :( Once again, I’m sorry that this has happened and I have no idea why.
That’s strange. Thank you once again for analyzing the error.