This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

White screen when attempting to use page builder on custom template

8 years ago · Last reply by Alex S 8 years ago

When I use the default template everything looks great and renders fine. When I switch to the custom template I’ve built (it’s very bare bones, maybe I’m missing something required to show everything?) I get a completely white screen.

Is there any code required in the header, footer, or body that I need to insert to make sure everything runs fine?

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

1
  1. Alex S Staff 8 years, 6 months ago

    Hi GatorDesign,

    Can you please enable WP_DEBUG and send me a copy of the, now present, error message when viewing your custom template?

    Is there any code required in the header, footer, or body that I need to insert to make sure everything runs fine?

    Outside of the standard WordPress functions (wp_head(), wp_footer(), etc), no.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread