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White screen of death

The front page of my website is down due to the plugin Page builder by SiteOrigin. How due I get rid of the white screen of death?

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  1. 7 years, 1 month ago Alex S
    Hi, I Work Here

    Hi Bwatkins,

    The white screen is a sign of an error. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

  2. 7 years, 1 month ago bwatkins

    Hi Alex,

    I have found that the conflict is coming from the page builder plugin. The plugin is causing my front page (www.wyomingrugby.com) to have the “White screen of death”. When I deactivate the plugin it shows my front page but then my content is not set up correctly due to the plugin being disabled.

    I did some research and it seems I am dealing with a time limit problem. I do not know how to increase the time limit. Any direction will be awesome.

    Thanks
    Bobby

  3. 7 years, 1 month ago Alex S
    Hi, I Work Here

    Hi Bobby,

    Please run the plugin conflict test so we can work out what is conflicting with SiteOrigin Page Builder to cause this issue.

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