Notice: This thread is over two years old; the information may be outdated. Please consider creating a new thread if you require free support. If you have an active SiteOrigin Premium license, you can email our premium support desk at [email protected].
The problem with Page Builder. white screen on the page made with page builder. Tried to deactivate plugins. At first it didn’t work with site origin widgets, now it doesn’t work with ninjaforms. Tried Black Studio TinyMCE Widget the same problem. Seems to me that the problem is in Page builder
Hi Генацвали,
That sounds like you’ve reached the memory limit. You need to apply a pretty hands on fix to resolve this issue. This article would be a good read as it’ll outline how to change it. You’ll need to edit wp-config.php. If you’re unfamiliar with FTP, I would recommend asking your hosting provider for help with editing this file.
Hi Alex, thanks for your reply.
It’s not the problem with memory, I’ve already increased the memory limit before writting here. I’ve also tested the compatibility with other plugins. The problem is in Page Builder and more likely in it’s html widget. After editing a page and saving it the white screen appears. I was able to work in admin panel but when I tried to edit that page I saw only white screen. I’ve found the only solution not to lose the changes,I’ve duplicated the page with the plugin and it was again available for editing untill another white screen appears.
Hi Генацвали,
Preface: To clarify, the HTML Widget is a WordPress widget – we don’t make any modifications to the widget itself.
Unfortunately, we’re unable to replicate this issue. Can you please confirm that you have the latest version of SiteOrigin Page Builder, SiteOrigin Widgets Bundle (if installed) and WordPress? Also, please enable WP_DEBUG. This will allow for an error message to appear instead of the blank grey page. Please send me the error message on the previously completely blank grey pages.