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What’s up? Editor etc. with big problems –> workaround

8 years ago · Last reply by Alex S 8 years ago

Hi we recognized that all users have currenty a big problem with the Editor (no color, fonts, not available in other plugins).

For the moment I fixed it with the following workaround: Copy back an older verions of Page Builder and Widget Bundle. In my case: Version 2.5.6 (Page Builder) and Widgets Bundle Version 1.8.6. Clear browser cache and login again.

fyi: we don’t use jetpack, just some standard plugins

Hope you will find a solution as soon as possible.

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Replies

3
  1. Alex S Staff 8 years, 6 months ago

    Hi Vossmann,

    All but one (which is related is a developer level issue) of the of the recent issues have been resolved as of SiteOrigin Widgets Bundle version 1.9.7. If you’re still facing issues we strongly recommend against rolling back to a previous version and instead recommend working with us to try and find a cause for your problem.

    Can you please update to the latest version and please try clearing your browser cache. If any issues remain related to the editor for you, please elaborate on the issues you’re facing so we can help you.

  2. Vossmann 8 years, 6 months ago

    Hi Alex, i’ve updated all to the latest versions, delete browser cache etc. Try on another pc and different browsers but text color and background color still not available. Only individual color insert pops up.

  3. Alex S Staff 8 years, 6 months ago

    Hi Vossmann,

    The elements you’re describing aren’t present in the editor by default. What plugin are you using to add them? We recommend using TinyMCE Advanced to extend the editor.

    For reference, this is how the editor will look by default:

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