Home>Support>What’s up? Editor etc. with big problems –> workaround

What’s up? Editor etc. with big problems –> workaround

Hi we recognized that all users have currenty a big problem with the Editor (no color, fonts, not available in other plugins).

For the moment I fixed it with the following workaround: Copy back an older verions of Page Builder and Widget Bundle. In my case: Version 2.5.6 (Page Builder) and Widgets Bundle Version 1.8.6. Clear browser cache and login again.

fyi: we don’t use jetpack, just some standard plugins

Hope you will find a solution as soon as possible.

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 7 years, 1 month ago Alex S
    Hi, I Work Here

    Hi Vossmann,

    All but one (which is related is a developer level issue) of the of the recent issues have been resolved as of SiteOrigin Widgets Bundle version 1.9.7. If you’re still facing issues we strongly recommend against rolling back to a previous version and instead recommend working with us to try and find a cause for your problem.

    Can you please update to the latest version and please try clearing your browser cache. If any issues remain related to the editor for you, please elaborate on the issues you’re facing so we can help you.

  2. 7 years, 1 month ago Vossmann

    Hi Alex, i’ve updated all to the latest versions, delete browser cache etc. Try on another pc and different browsers but text color and background color still not available. Only individual color insert pops up.

  3. 7 years, 1 month ago Alex S
    Hi, I Work Here

    Hi Vossmann,

    The elements you’re describing aren’t present in the editor by default. What plugin are you using to add them? We recommend using TinyMCE Advanced to extend the editor.

    For reference, this is how the editor will look by default:

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More