This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

What customizations do I need to backup before upgrading to Pitch Premium

Resolved 3 replies premiumthemetheme-pitch
10 years ago · Last reply by Andrew Misplon 10 years ago

The site I am working on (www.wellandfooddrive.com) is currently using Pitch. I purchased Pitch Premium, and when I go to do the upload it warns me that the current customizations will be lost.
Exactly which customizations will be lost?
Does that include the theme options in the admin panel? Will my pages, slides, clients, and projects still be there? Anything else beside my custom CSS?
Guess I’m wondering how much I need to copy and paste out so I can paste it back in after the upgrade.
Thanks!

URL: http://www.wellandfooddrive.com

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

3
  1. Andrew Misplon Staff 10 years, 4 months ago

    Hi David

    Thanks for your support.

    When WordPress themes update they overwrite their own folder. This folder is located at /wp-content/themes/pitch/. If at any point you’ve modified theme files, at a code level, within this folder, then those changes will be lost on upgrade/update.

    Posts, pages, plugins, plugin settings, theme settings, general settings, these are all stored in the database and won’t be impacted by upgrading the theme.

    If you’ve for example modified style.css via Appearance > Editor without using a child theme, those changes will be lost.

    Hope that helps. Let me know if there is anything I can clarify.

    Thanks :)

  2. David MacLaren 10 years, 4 months ago

    The upgrade went flawlessly.

    Thanks Andrew!

  3. Andrew Misplon Staff 10 years, 4 months ago

    Awesome :) Really glad to hear it.

    All the best.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread