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my website is down from couple of days. i can still access wordpress dashboard. i ‘ve just updated new wordpress version. when i visit site it is completely dark blank… could you help me with that?
Hi Himal2015
Sorry to hear about the hassle. If you’re unable to access the WP dashboard you’ll need to run through the steps outlined here:
http://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/
Please, run through the steps at the link above and let us know how it goes.
hellow,
you misunderstood me. i can access wp-admin but my site is not working. my site is completely blank.
>
Super, same steps then, just without the need for FTP. We need to do a plugin conflict test. Instructions to follow.
This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.