Hello,
I am running into an issue where none of the page edits I am trying to make are saving when using the visual editor. When I update the page or switch to the text editor, they disappear.
I’ve cleared cache many times, de-activated/re-installed page builder and site origin widgets with no luck.
This happens in Chrome only too, Firefox the visual editor works perfectly.
Everything is up-to-date, and the visual editor works okay in chrome on other sites I manage, just one, in particular, it doesn’t like.
Thanks in advance for any help!
Hi Malcolm
Strange that the issue is happening in Chrome and not Firefox. Can you perhaps try going to chrome://extensions and deactivating all browser extensions and then re-try. Does the issue persist? If so, please, check for browser console errors, here is how: https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis. If there are errors in red, do they persist if you clear Chrome’s cache? If not, please, take a screenshot of the errors, upload to imgur.com or similar and send us the link.
Thanks
Hello Andrew, thanks for the response!
I was able to narrow down the error – it was with my WordPress theme and a small missing HTML tag from my coding causing it. Oh, the joys of custom coding :)
Awesome :) I’m really glad to hear you were able to find the issue.
All the best with your site. If questions arise in the future, please, let us know :)