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Visual Editor Does Not Save

Website was working great and 3 days ago it would not let me click on “Done” to save the changes on the pages? I have tried various things and it won’t allow me to save any of the pages. Can you please help?

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  1. 6 years, 9 months ago Alex S
    Hi, I Work Here

    Hi Madeindesigns,

    This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

  2. 6 years, 9 months ago madeindesigns

    HI Alex,

    Thanks for the reply. I have tried everything you recommended and still no luck. Here is the website maybe you can take a look at it and see what is causing it to not save any of my pages.

    http://bodbynatureapparel.com

  3. 6 years, 9 months ago madeindesigns

    Figured it out. THank you

  4. 6 years, 9 months ago Alex S
    Hi, I Work Here

    Hi Madeindesigns,

    Great to hear you managed to resolve this issue. To clarify, what did you have to do to resolve this issue? I ask as the steps you took may be able to help other users in resolving this issue and it may give us direction in preventing this sort of issue completely.

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