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Visual composer widgets only displaying code “Null”

Open 7 replies bug-reportpluginplugin-widgets-bundle
Sonicman
7 years ago · Last reply by Alex S 7 years ago

Hi Alex,

You and I have an active thread on wordpress.org forum. you said to reference so you can take a look at this strange code corruption issue on my site. link below.

https://wordpress.org/support/topic/widget-settings-disappear-with-visual-composer/

Please advise how to send you admin login details.

Thanks

Dan

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Replies

7
  1. Alex S Staff 7 years, 7 months ago

    Hi Dan,

    Would it be possible for you to create a temporary admin account for us so we can log in and take a look?

  2. Alex S Private Staff 7 years, 7 months ago

    This is a private message.

  3. Sonicman 7 years, 7 months ago

    Hi there guys,

    Ok so you should get the admin login details soon.

    The offending pages with S.O widgets are :

    *Note: Go into the page editing section and try add a text box then click preview and save. 9/10 times This will corrupt the page. I have no idea whats causing it. *

    *Also my website is not public, so please if disabling coming soon mode off , turn it back on !*

    Private Snippet
    Private Snippet
    Private Snippet

    Thanks allot !

  4. D.J. Neiman Private 7 years, 7 months ago

    This is a private message.

  5. Alex S Staff 7 years, 7 months ago

    Hi Sonicman,

    Unfortunately, we haven’t received an email from your website yet. Can you please recreate the account? Please note that you’ll receive notification of us receiving the email.

  6. Sonicman 7 years, 7 months ago

    Hi,
    I created an admin user for site origin and ticked the box to send email on creation. My email verified the account was created and email sent ?

    Please check
    Your spam box

    Or is it safe to send you login credentials to the email you provided ?

  7. Alex S Staff 7 years, 7 months ago

    Hi Sonicman,

    Unfortunately, we haven’t received the email from your website. All emails that we receive to the provided email will appear in your thread (this is actually the notification to you that we’ve received it). We’re unsure why we haven’t received the email.

    Yes. It’s perfectly safe to email the login details using that email – only you and SiteOrigin staff can see emails sent to that email.

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