Hi support team, I am a user of Vantage Premium theme user.
When I want to start a new post, Visual button is missing from the tool box, could you please teach me how to fix it thanks.
Visual button is missing.
This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.
Hi Icefirelife,
As you’re a Vantage Premium user, you’re entitled to priority email support. If you would like to make use of that, please follow the instructions found on this page. Please reference this thread.
This looks like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
Hi Alex, thanks for your reply. I’ve followed your steps. However, “Visual” button is still not appearing.
sorry, I found out the reason…because a silly reason
“”untick – disable visual editor when writing.””
Thanks for the help!!