Notice: This thread is over two years old; the information may be outdated. Please consider creating a new thread if you require free support. If you have an active SiteOrigin Premium license, you can email our premium support desk at [email protected].
Hi,
I’ve been having a constant issue with the video background feature. No matter whether it is self-hosted, or hosted elsewhere, it will not play. When I test the site only a blank background appears, without any play buttons or no clear indication a video is supposed to be there.
I’ve tested this through using hero’s and adding in video background frames. I’ve also tried through editing the row styles and adding in a video background – neither were successful.
I am relatively new to WordPress and site origin so I make be making a mistake, however, I’m not sure what else do. I’ve even followed online tutorials on how to do it correctly.
Any suggestions?
Thanks!
Hi Rob,
Do you have a public URL where we can take a look at your usage of the video widget so I can inspect the results?