Notice: This thread is over two years old; the information may be outdated. Please consider creating a new thread if you require free support. If you have an active SiteOrigin Premium license, you can email our premium support desk at [email protected].
Hi,
I’m unable to customise my website that is using the Vantage theme.
When I select “Apperance/Customise”, the window that opens is blank: no options available.
WordPress 6.0 installed, Vantage Version: 1.19.12.
I’ve deactivated all plugins with no change.
Hi Andrew
Thanks for reaching out.
If the issue persists without any plugins activated then it’s possible the issue is a memory shortage. Perhaps try installing https://wordpress.org/plugins/server-ip-memory-usage/. Once activated, check the footer in your WordPress admin area. There will be a new line displayed showing your PHP and WP memory. Please, let us know what it says.
Thanks again.
Thanks Andrew,
Installed the recommended plugin.
Doesn’t look like a memory issue:
Memory: 10 of 128 MB (8%) | WP LIMIT: 40 MB
I’ve attached a screen shot to show what I’m looking at…
Hi, thanks for the update.
Kindly, note that the free support forum doesn’t support attachments.
If you’re a semi-technical user you could perhaps try increasing the WP Limit to 128 or 256. More on that topic below:
The section starting “Increase PHP Memory Limit in WordPress”.
https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/