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Vantage theme on Android in landscape orientation doesn’t scroll down at all

Resolved 4 replies bug-reportthemetheme-vantage
Harald Schnitzler
7 years ago · Last reply by Harald Schnitzler 7 years ago

I noticed that my webpage on Android in landcape mode cannot be scrolled down at all.
The user is stuck with seeing just the menu, nothing else can be displayed on the homepage.

My page with this issue is www.photo-imaginations.com

Any idea how to resolve this?
Maybe it worked well, as long as the main menu had less points and width, but not sure about it, and how to resolve it.

Thanks for any help.

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Replies

4
  1. Alex S Staff 7 years, 7 months ago

    Hi Harald,

    Unfortunately, I can’t seem to replicate this issue. Did you manage to resolve this issue? If not, what device are you using?

    Also, consider increasing the Mobile Menu Collapse – this is when the mobile menu will appear. To do this, please navigate to WP AdminAppearanceCustomize, Theme SettingsNavigation and increase Mobile Menu Collapse to… try 780. For reference, the default is 480 and is set with portrait in mind.

  2. Harald Schnitzler 7 years, 7 months ago

    Hi Alex

    excellent, changing to 780 makes it work. Thanks for your very competent and efficient response!!

    It happened on all our Android devices, LG G6, Samsung S3, all running Android-Chrome-Browser, and in landscape only. It looks as if the menu becomes too high, covering all the screen height, not leaving any space for the scrolling content.
    Now, after changing to 780, it’s not so heigh any more, thus leaving about have screen height for the other content. Maybe my logo is not ideal, it takes too much vertical space in this situation on these mobile devices.

    Thanks a lot! This is resolved
    Harald

  3. Alex S Staff 7 years, 7 months ago

    Hi Harald,

    Preface: I was using a Pixel 2 XL.

    It was likely the combination of the logo and menu size. Consider decreasing the size of the logo on mobile. If you navigate to AppearanceCustom CSS, you’ll get our custom CSS editor. Add (and adjust – decrease) following CSS.

    @media (max-width: 780px) {
	#masthead.masthead-logo-in-menu .logo > img.logo-no-height-constrain {
		max-height: 150px;
	}
}

    You might also need to install the SiteOrigin CSS Editor.

  4. Harald Schnitzler 7 years, 7 months ago

    Hi Alex

    just perfect! Really great now!
    I decreased the max-height down to 60px only, which makes it appear really nice on my devices.
    Thank you very much. Excellent support and advice :)
    Harald

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