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Vantage theme issues with The Events Calendar Community Events

8 years ago · Last reply by Alex S 8 years ago

I am using Vantage theme, although I don’t use Page Builder to edit the pages.
I purchased The Events Calendar and its Community Events plugin, and I noticed I am unable to include event venue and event organizer details. When I go to 2016 theme, I am able to do this fine, so I am assuming it is a theme-related issue.

Can you help me figure this out? I am new to WordPress. Here is a link to the community event submission form with the issue: http://parentingtogetherwc.org/events/community/add

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Replies

7
  1. Alex S Staff 8 years, 9 months ago

    Hi Legates,

    Would it be possible for you to create a temporary admin account for us so we can log in and take a look?

  2. Alex S Private Staff 8 years, 9 months ago

    This is a private message.

  3. WordPress Private 8 years, 9 months ago

    This is a private message.

  4. legates 8 years, 9 months ago

    OK, I have added you.

  5. Alex S Staff 8 years, 9 months ago

    Hi Legates,

    Okay, I think I’ve spotted the issue. Please install Customizer Export/Import and navigate to WP AdminAppearanceCustomize, Export/Import and export your settings. Please navigate to WP AdminAppearanceThemes and click Add NewUpload Theme and upload/activate this child theme. Once activated please navigate to WP AdminAppearanceCustomize, Export/Import and import your settings.

    Does it work now?

  6. legates 8 years, 9 months ago

    Yes, it does work now. I appreciate the help. Can you explain a little the issue, was it something unique on my end or was it the theme?

  7. Alex S Staff 8 years, 9 months ago

    Hi Legates,

    Basically, it’s an issue related to when we’re calculating the width of the search form for the menu. Why it’s conflicting, I can’t tell you (I don’t know – it really doesn’t make sense) but we’ll try and come up with a proper solution for a future update. Unfortunately, this issue will affect anyone using The Events Calendar Community Events and Vantage. I’m very sorry about this issue! :(

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