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I use GTranslate plugin and found it doesn’t translate when I am using IE 10 browser. It works for chrome and others. The plugin author has determined that this is the problem code:
<meta http-equiv=”X-UA-Compatible” content=”IE=10″ />
I believe this must be part of Vantage theme code. What do I do to remove this? I am not a developer.
thank you,
I left out the key problem code:
Hi Legates,
Preface: We officially don’t support Internet Explorer 10 due to WordPress not supporting it.
We don’t actually add <meta http-equiv=”X-UA-Compatible” content=”IE=10″ /> to Vantage.
I suspect it’s being added by a plugin. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
OK, I disabled all plugins except for Gtranslate and still had a problem. Then I tried another theme, and Gtranslate worked. What I’m wondering if it is my child theme for Vantage. A few months ago I had a problem with The Events Calendar and reported it on this forum. The help person said it was a theme incompatibility and created a child theme for me to get rid of the issue. Can you help me here since I have no idea how to do a child theme modification? In reading on stackoverflow.com a recommended way to do the code is <meta http-equiv="x-ua-compatible" content="IE=edge" or even <meta http-equiv="x-ua-compatible" content="IE=edge,chrome=1" . But I don't know where to edit this.
Hi Legates,
It’s unlikely the child theme is the cause, but try temporarily switching to the parent theme to see if that helps.
You can add that meta to your website by using something like Insert Headers and Footers. Once installed, please navigate to WP AdminSettingsInsert Headers and Footers and add the suggested meta to your header section.
You’re right, its not the child theme, since the main Vantage theme also still has the problem. Again, once I go to another theme it works. I also added the plugin you mentioned. The translation still doesn’t work. When I ‘view source’from my IE browser, I still see the original meta with IE=10 on about the 5th line, then later on I see the code I inserted but it doesn’t seem to have any effect when I add it to header. Here is my staging site: http://93c.9ea.myftpupload.com/ Thanks for any more hints, other than changing themes, which I’d rather not do at this stage.
Hi Legates,
Please copy the header.php from the Vantage theme to your child theme and open up the header.php file. Remove the following line: