Zip file download is broken
Upgrade To Vantage Premium on wp-admin does not work
Vantage Premium won’t Update
This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.
Hi Lucas
Sorry about these issues, the service we use to handle our orders is having intermitted issues which is preventing our servers from validating order numbers. The issue has been coming and going for the last few hours, I’m hoping they get everything fixed soon.
Can you try downloading the file again and see if it’s working now?
I’ve just double checked on our side and everything appears to be working again.
I confirm the updated service is work at my end. I just with to notify that change long has broken link/file, cant be read
Update, i can see the notification of update available but cant be installed:
Unpacking the update…
The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
We’re still having on and off with our update servers. We’ve isolated the issue as something to do with Google Cloud Storage, which is where our premium files are hosted. I’m sure Google are working on fixing the issue ASAP. We’ll keep everyone updated on Twitter.
http://twitter.com/siteorigin
Updated Successful right now.
Just change log link/file is not accessible yet
Update successful as well, thank you !
Thanks for the wait and your understanding here. Apologies for the broken changelog, we’ll resolve that shortly.
The changelog should be back online. I fixed this up recently.