Vantage Premium won’t Update
Zip file download is broken
Upgrade To Vantage Premium on wp-admin does not work
This is our free support forum. Replies can take several days.
Need fast email support? Get SiteOrigin Premium
This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.
Zip file download is broken
Upgrade To Vantage Premium on wp-admin does not work
This is our free support forum. Replies can take several days.
Need fast email support? Get SiteOrigin Premium
Have a different question or issue?
Start New Thread
Replies
9Hi Lucas
Sorry about these issues, the service we use to handle our orders is having intermitted issues which is preventing our servers from validating order numbers. The issue has been coming and going for the last few hours, I’m hoping they get everything fixed soon.
Can you try downloading the file again and see if it’s working now?
I’ve just double checked on our side and everything appears to be working again.
I confirm the updated service is work at my end. I just with to notify that change long has broken link/file, cant be read
Update, i can see the notification of update available but cant be installed:
Unpacking the update…
The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
We’re still having on and off with our update servers. We’ve isolated the issue as something to do with Google Cloud Storage, which is where our premium files are hosted. I’m sure Google are working on fixing the issue ASAP. We’ll keep everyone updated on Twitter.
http://twitter.com/siteorigin
Updated Successful right now.
Just change log link/file is not accessible yet
Update successful as well, thank you !
Thanks for the wait and your understanding here. Apologies for the broken changelog, we’ll resolve that shortly.
The changelog should be back online. I fixed this up recently.
Replies on this thread are closed.
Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.