Home>Support>Vantage Premium with childtheme, costumizer settings wont be safed

Vantage Premium with childtheme, costumizer settings wont be safed

By JackSenn Photography, 7 years ago. Last reply by Alex S, 7 years ago.

Hi!

I use the vantage premium within a childtheme. I do development on local machine. Now i migrate the web. Everthing works, but settings in the costumizer wont be safed.

If i activate vantage without childtheme, it works.

PS: on the localmachine the costumizer works perfect “with” childtheme.

Kindly Regards
Jacksenn

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 7 years, 9 months ago Alex S
    Hi, I Work Here

    Hi JackSenn,

    To clarify, what migration method did you use? What happens when you save when the child theme is active? Nothing?

    Could you please send me the contents of your console after saving? Please refer to this guide on how to access your browser console.

    By the way, as you’re a premium user, you’re entitled to priority email support. If you would like to make use of that, please follow the instructions found on your Page: Dashboard. Please reference this thread and include your SiteOrigin order key in the email.

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More