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Vantage Premium User – Difficulty in using Multilangue Polylang Plugin

By Virendra Jain, 10 years ago. Last reply by Andrew Misplon, 10 years ago.
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When i am using Polylang Plugin , I can just see the default language(english) icon not able to see other language tab in the front end. ( www.psstore.in)
Please help ?

Also i am able to upload the logo, when i try to upload by browsing the photograph, it is not allowing me to save. please help ?

URL: http://www.psstore.in

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  1. 10 years, 10 months ago Andrew Misplon
    Hi, I Work Here

    Hi Virendra

    Thanks for running Vantage.

    I haven’t used Polylang enough to properly guess what might be the problem there. Are the languages correctly setup in the plugin settings? Has the language selector been correctly inserted as a widget or shortcode? Does the situation change when switching to a default them like Twenty-Fourteen?

    Problem two could be as a result of a plugin conflict. Please try temporarily de-activating all non-SiteOrigin plugins and re-test the logo upload.

  2. 10 years, 10 months ago Virendra Jain

    thanks for this let me try that way..apart from these when i am trying to uplaod the logo i am not able to write/see company name after my logo. please help
    also i am not able to add slider to other page that link is not working..

  3. 10 years, 10 months ago Andrew Misplon
    Hi, I Work Here

    Here is how you can upload your logo: https://siteorigin.com/vantage-documentation/getting-started/uploading-your-logo/.

    It’s not possible to have the site title and the logo present, you need to use one or the other.

    You can add a Meta Slider to pages by using the Meta Slider drop down menu found in the right column of each page.

  4. 10 years, 10 months ago Virendra Jain

    Thanks for this, I am able to load the meta slider but i am still not able to put photo graph in page via ADD MEDIA button, Previously it use to work..

  5. 10 years, 10 months ago Andrew Misplon
    Hi, I Work Here

    If you are working in Page Builder then try this:

    1. Install: http://wordpress.org/plugins/black-studio-tinymce-widget/.
    2. Go to the page concerned, go to Page Builder and insert the Visual Editor widget.
    3. Use the Add Media button within the Visual Editor widget.

  6. 10 years, 10 months ago Virendra Jain

    Thanks for the quick reply, but again the problem occurs, after downloading..when i am clicking widget via page builder..it is not going anywhere.
    I used to add photograph in via ADD MEDIA button before…i have added so many photograph before in my website. (www.psstore.in).
    please help.

  7. 10 years, 10 months ago Andrew Misplon
    Hi, I Work Here

    Please try de-activating all non-SiteOrigin plugins. If the issue resolves then re-activate your plugins one by one to find the conflict. There is a good chance this is a plugin conflict issue. Our full guide to this process can be found here:

    https://siteorigin.com/troubleshooting/identifying-plugin-conflicts/

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