I’m having the same issues as others have been posting about this premium upgrade. Please assist asap! I’ve already paid for the upgrade but it will not upgrade. I just tried it again for the 7th or 8th time. This time, when it begins installing, it stops and says the file is empty! Then, yet another error message saying down for maintenance! Is this a scam? I certainly hope not. I was just beginning to enjoy using this theme.
Vantage Premium upgrade paid for, not working!
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Hi Robin
Very sorry about these issues. We’re working around the clock to try get this sorted out.
We’ve been experiencing some problems with our update servers today. The problems are intermittent but the updates server does seem to be working properly at the moment. You can try download/update again and it should work.
Unfortunately the issue is with our hosts (Google App Engine), I’ve let them know about the issue so now we’re just patiently waiting for the issue to be resolved. I’m hoping this won’t go on for much longer.
Hi Robin – I’ve also emailed you a copy of Vantage Premium in the mean time :)
Thank you so much for your quick response, Greg. It worked this time and everything seems to be working for now! Have a great weekend…!
Robin
Thanks for your understanding Robin. Glad to hear you’re up and running.
I seem to be having the same problem as Robin was.. I do not know if the payments went through. I assume they didn’t as i am not being charged yet, but I keep getting an error when i go to pay for the upgrade.. Any help or updates would be helpful. Thank you.
Hi Cory
Sorry to hear about the hassle. Please drop me a quick email on [email protected] and let me know you purchasing PayPal email address; I’ll look everything up from there.
Thanks :)