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Vantage Premium Update Fails

Open 6 replies premium theme theme-vantage

nina

11 years ago · Last reply by Daniel 11 years ago

Hey,
i have a problem with the upgrade to the premium version. I already have installed and activated the free version. Now i wanted to enter the Order Number and got the message:

Your Order Number Is []
There was a problem contacting our validation servers.	Please try again later, or upgrade manually using the ZIP file we sent you.

I also tried to upload the zip folder, but there also appears following message:
Theme is already excisting – installation failed.

Please help.

THANKS :)

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Replies

nina 11 years, 1 month ago
Please help me!
nina 11 years, 1 month ago
The Upgrade is still not working. I tried now for more than 7 hours and there is still the same message that there is a problem with the connection to the server..
“There was a problem contacting our validation servers. Please try again later, or upgrade manually using the ZIP file we sent you.”
Please help me!
John Aslanian 11 years, 1 month ago
Hi Nina delete the existing Vantage theme and upload the zip file again .
nina 11 years, 1 month ago
Thank you!
Sorry, i am new to wordpress, so i didn’t really figured out how or that i can delete the themes. i only tried to deactivate and activate it.
John Aslanian 11 years, 1 month ago
You are Welcome Nina if you need help post on this thread
Daniel Staff 11 years, 1 month ago
Hi Nina
Am glad that you are making great progress in developing your site :)
@John much appreciated :)

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