Home>Support>Vantage Premium Theme Settings not sticking

Vantage Premium Theme Settings not sticking

I just started using Vantage Premium, so excuse my ignorance. I have attempted to make several changes to my site on the Vantage Premium Theme Settings page and the changes are not affecting the site.

I have was attempting to set the “Layout Bound” on the Layout tab to “Full Width”. I select that option, then “Save Settings” , but my site still has a fixed width. Seems like something fundamental I am not doing??

matt

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 9 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    Hi Matt

    Sorry to hear about the hassle. Please try run through a few steps:

    1. Try something else like uploading a logo. Confirm that settings are definitely not saving.

    2. Dashboard > Updates. Run any pending updates.

    3. De-activate all non-SiteOrigin plugins – re-test – if the issue resolves re-activate your plugins one by one, each time checking the problem.

  2. 9 years, 11 months ago grosar

    Having the same problem, all of the settings uncheck themselves. It comes with some things checked and then when you click save settings they all uncheck. I believe it’s a wordpress 4.0 compatibility issue. The forms aren’t being handled correctly by wordpress, the don’t save at all, and they all revert to being unchecked.

  3. 9 years, 11 months ago kunieree

    Hi,

    I had the same problem,
    Try remove the free theme “Vantage ” from the “wp-content/themes” folder, at that place put the new pro theme “Vantage”,
    Active the theme and check back,

    Cheers

    • 9 years, 11 months ago Andrew Misplon
      Hi, I Work Here

      Hi kunieree

      Thanks very much for sharing a possible solution for Matt here. Much appreciated.

  4. 9 years, 1 month ago Pål Heick

    Hi,
    I had the same issue – solved it by changing the folder name to ‘vantage’ – was Vantage 3.

    • 9 years, 1 month ago Andrew Misplon
      Hi, I Work Here

      Hi Pål

      Thanks for letting us know. Appreciate the feedback. “vantage” is the default folder name.

      All the best with your site :)

  5. 9 years, 1 month ago Pål Heick

    I think the issue might come from downloading and unzipping the theme multiple times. The unzipped folders will be versioned as they have similar names – and if you then zip the folders with versioned names, the issue arises.

    • 9 years, 1 month ago Andrew Misplon
      Hi, I Work Here

      That’s it! Easy to happen if you’re installing manually.

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More