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Vantage Premium Theme Settings not sticking

Resolved 9 replies premiumthemetheme-vantage
mvonw
11 years ago · Last reply by Andrew Misplon 10 years ago

I just started using Vantage Premium, so excuse my ignorance. I have attempted to make several changes to my site on the Vantage Premium Theme Settings page and the changes are not affecting the site.

I have was attempting to set the “Layout Bound” on the Layout tab to “Full Width”. I select that option, then “Save Settings” , but my site still has a fixed width. Seems like something fundamental I am not doing??

matt

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Replies

9
  1. Andrew Misplon Staff 11 years, 4 months ago

    Hi Matt

    Sorry to hear about the hassle. Please try run through a few steps:

    1. Try something else like uploading a logo. Confirm that settings are definitely not saving.

    2. Dashboard > Updates. Run any pending updates.

    3. De-activate all non-SiteOrigin plugins – re-test – if the issue resolves re-activate your plugins one by one, each time checking the problem.

  2. grosar 11 years, 3 months ago

    Having the same problem, all of the settings uncheck themselves. It comes with some things checked and then when you click save settings they all uncheck. I believe it’s a wordpress 4.0 compatibility issue. The forms aren’t being handled correctly by wordpress, the don’t save at all, and they all revert to being unchecked.

  3. kunieree 11 years, 3 months ago

    Hi,

    I had the same problem,
    Try remove the free theme “Vantage ” from the “wp-content/themes” folder, at that place put the new pro theme “Vantage”,
    Active the theme and check back,

    Cheers

    • Andrew Misplon Staff 11 years, 3 months ago

      Hi kunieree

      Thanks very much for sharing a possible solution for Matt here. Much appreciated.

  4. Pål Heick 10 years, 5 months ago

    Hi,
    I had the same issue – solved it by changing the folder name to ‘vantage’ – was Vantage 3.

    • Andrew Misplon Staff 10 years, 5 months ago

      Hi Pål

      Thanks for letting us know. Appreciate the feedback. “vantage” is the default folder name.

      All the best with your site :)

  5. Pål Heick 10 years, 5 months ago

    I think the issue might come from downloading and unzipping the theme multiple times. The unzipped folders will be versioned as they have similar names – and if you then zip the folders with versioned names, the issue arises.

    • Andrew Misplon Staff 10 years, 5 months ago

      That’s it! Easy to happen if you’re installing manually.

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